Who We Are at VIP Clean Co

                                                      VIP Clean Co Cleaning Service Policy

                **Our Commitment:**

At VIP Clean Co, we are committed to providing exceptional cleaning services to both our commercial and residential clients. Our goal is to ensure a clean, healthy, and welcoming environment for every space we service.

                 **Service Offerings:**

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                **Commercial Services:**   Daily office cleaning, floor care, restroom sanitization, window cleaning, and customized cleaning packages tailored to meet the unique needs of businesses.

                **Residential Services:**      Regular house cleaning, deep cleaning, move-in/move-out cleaning, and special event cleaning services.

                **Quality Assurance:**

- We employ trained and experienced cleaning professionals who adhere to high standards of cleanliness and attention to detail.

- We use eco-friendly cleaning products and equipment to ensure a safe and healthy environment for our clients and their families.

             **Scheduling and Communication:**

- We work with our clients to establish a cleaning schedule that best fits their needs, whether it's a one-time service or regular cleaning.

- Our team maintains open communication channels with clients to address any special requests, concerns, or feedback promptly.

                  **Confidentiality and Security:**

- VIP Clean Co respects the privacy of our clients and ensures that any sensitive information shared with us remains confidential.

- Our team members undergo background checks and adhere to strict security protocols to safeguard our clients' properties.

                     **Exclusions:**

- We do not provide cleaning services for spaces that are infested with rodents, such as roaches. If such infestations are discovered during a cleaning service, we will not be able to proceed with the cleaning and will recommend appropriate pest control services before resuming cleaning.

                **Payment and Pricing:**

- Pricing for our services is transparent and based on the scope of work required. We provide detailed estimates before initiating any cleaning service.

- Payment options include online payments, checks, or other convenient methods agreed upon with the client.

              **Customer Satisfaction:**

- We strive for 100% customer satisfaction. If for any reason a client is not completely satisfied with our services, we will work to address their concerns promptly and effectively.

- Feedback from our clients is valuable to us, as it helps us improve our services and ensure we meet and exceed their expectations.